Relive GSJ Dundee 2013

It’s now been over two months since the very first Global Service Jam Dundee event took place, and what a weekend it was!

Can’t wait until next year to get your GSJ fix though? Then relive the whole experience all over again thanks these fantastic photos taken by the very talented What Kristen Saw and her trusty camera. Thanks Kristen for capturing a great 48 hours made by an energetic and buzzing bunch of Dundee jammers.

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A big Thank-you from Dundee Service Jam 2013

Dundee Jammers 2013

That’s all folks!

All of the Jam organisers would like to say a huge “Thank-you!” to all of you who took part and gave so much of your time, energy and enthusiasm to making the first Global Service Jam in Dundee such an amazing experience.

Although this was the first Jam to take place in Dundee, the response we have had has been amazing.  GSJ Dundee was the 8th best attended Jam in the world, and the 2nd best attended in the UK.  London had three more participants than us, although after the success of the event we may well be climbing up the ranks in 2014!  This reflects both the growing interest in service design and the strength of the creative community in Dundee, of which we are grateful to be a part.

Staying in touch

Speaking on behalf of the organisers, we are experiencing a little post-jam come down and didn’t want to wait until March 2014 to have some design-inspired fun with you all again.  Following on from the popularity of the Jam we will be organising a monthly mixer in Dundee for anyone interested in service design called The (ser)Vice Squad.  The first event will take place on Wednesday 27th March in Dundee City Centre (venue to be confirmed).  Please spread the word and we hope to see you there!

Want more Jam?

So, you’ve seen how its done; are you interested in organising a Jam yourself?  There are two more Global Service Jam events taking place this year; GovJam, which focuses on the public sector, and Global Sustainability Jam, which focuses on issues of sustainability and the environment.  If you would be interested in contributing to one of these events, get in touch via our Facebook group and we will try and put you in contact with other potential fellow organisers.

Always be uploading!

So that all your hard work from the weekend is not lost we are going through the process of pulling all of the documentation we can together and we plan to publish the presentations and videos recorded at the Jam over the course of the coming week.

We have started uploading images to Flickr so that we can all share our great memories of the Jam.  It would be fantastic if you could post any images you have of the event to our Dundee Service Jam 2013 Flickr group.

Please also post a comment on our blog or Tweet us if you post any personal reflections about the Jam online.  We will link to all posts on this blog as a way of collecting and sharing our experiences of the event.

And last, but not least, here is the Dundee Service Jam Harlem Shake in case you would like to show any of your friends and co-workers what you got up to over the weekend.

See you in at GSJDundee 2014!

Thankyou Jammers!

Thank-you from Think Marmalade and our event sponsors, Taylor Haig.

Thanking Our Sponsors

Haig.JPG
As we near the end of the second day of our Jam, there is an incredible buzz being generated. Few things are as energising as collaborative creativity. But this simply would not happen without support.
The Haig Consultancy has been the key sponsor for the Dundee Service Jam. Their generous support has enabled printing to be done, materials provided, and refreshments supplied. But this support as gone far beyond financial sponsorship.
When Haig’s partners, Lynne Wardle and Richard Hewitt, arrived today they lifted our ambitions and critical insights. At our team presentations after lunch they asked questions, gave encouragement and provided a powerful sign to participants that their labours were valuable – and valued.
Haig is our partner in this jam. And for that we give our huge thanks.

The Jam Countdown Begins!

Only two days to go and Dundee’s first Global Service Jam event will kick off in DJCAD at 5pm! Please enter through the new glazed Perth Road entrance and follow the signs up to Level 5 of the Matthew Building where we will be waiting to greet you.

Please bring your favourite mug with you so that you can drink as much free beverages as you please. We will be providing a buffet on the Friday evening and a light breakfast of a pastry and tea/coffee/juice on both Saturday and Sunday morning. You may wish to bring your own lunch, dinner and snacks with you over the weekend, but there are also plenty of great places around DJCAD to get something to eat. Spice Indian restaurant have kindly offered a 20% discount, and Drouthy’s pub have offered a 10% discount on food – just show your Global Service Jam sticker which will be provided.

Although not compulsory or exhaustive, you may find the following useful to bring with you to the Jam:

  • Laptop or tablet computer
  • Smartphone/camera/camcorder
  • Marker pens/pencils
  • Note-pads/sketchbooks

The only requirements are energy and enthusiasm!

Please wear comfortable clothing. Although you may want to make a good impression when meeting potential collaborators for the first time the jam is intended as a fun event during which you will be working intensively and you will want to be as relaxed as possible.

We have a long waiting list for the Jam so if you can’t make it along please just let us know and we will refund your ticket.

We will be documenting the event through photographs and video so if you do not wish to feature please let us know at the beginning of the jam.

The Dundee Global Service Jam team look forward to meeting you all on Friday – see you then!

Can’t attend the whole Jam? You can still get involved!

18. Share

An entire weekend is a big commitment and in spite of how much fun a Jam is not everyone can afford to dedicate all that time to an event.  The spirit of the Jam is one of openness, collaboration and inclusivity and in this spirit we have set up a number of drop-in sessions over the course of the weekend so that those who are interested can pop by, find out about the design process taking place, meet the jammers and speak to them about the ideas they are developing.

All Jam teams will be presenting their final service ideas at 4pm on Sunday 3rd March followed by a well-earned trip to the pub!  We really encourage you to come along and find out what our hard working participants have come up with.

The drop-in times are as follows:

  • Saturday 2nd March, 1:30pm
  • Saturday 2nd March, 8pm
  • Final Presentations of ideas, followed by a trip to the pub – Sunday 3rd March 4pm

We will also be live tweeting the event so you can follow the conversation with the #GSJDUNDEE tag.

The venue of the event is Duncan of Jordanstone College of Art and Design on Perth Road (entrance just opposite Drouthy’s pub)

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Information about venue and times for the event

Where and when?

We are happy to announce that we will be holding the 1st Global Service Jam in Dundee at Duncan Jordanstone College of Art and Design!!!

Here there is some information about the times for the event so you can organise transport and accommodation (if needed) and also know when every day will start and finish!

FRIDAY 1ST OF MARCH: We will kick off the event at 5:00 PM until 9:00PM. We will have refreshments to fill you with energy to start jamming! After that anyone can follow us to the pub!

SATURDAY 2ND OF MARCH: We’ll begin with breakfast (provided by us) at 9:00 AM and we will finish the day at 9:00 PM. As we had so much fun on Friday we will be again heading to the pub afterwards!

SUNDAY 3RD OF MARCH: Final day of the jam! We will start with breakfast (provided by us) at 9:00 AM and wrapping up the event at 6:00 PM.

*We’ve got a long waiting list so if you think you can’t come to the event, please let us know as we can refund your ticket

More information will follow during next week. Feel free to ask us any questions in the comments, Facebook, Twitter or by email: dundeeservicejam(at)gmail.com. Also, you can always say hi to us 🙂

 

We need you

The Dundee Service Jam is all about communication – communicating with the world as we play our part in this unique global event, and communicating with the public at this open city event!

Do you want to join our team to make this happen? If you do then you’ll get great professional experience! We currently have two opportunities:

Dundee Service Jam Public Engagement Specialist(s)

We expect a lot of visitors keen to know what we’re doing, with whom we need to engage positively. We need at least a couple of dynamic friendly talented communicators who can interest and inform a broad range of people in what we’re doing.

We offer:

• A creative engaging and exciting 48 hour event to participate in and excite interest in.
• Food and refreshments to keep you going.
• Great professional experience.
• The challenge and opportunity of being our public face.
• You credited for your valued involvement and role.

We need:
• You at our event from Friday evening till Sunday afternoon (but if you can only do part of the event, that could be fine too).
• Your communication and people skills.

Service Jam Dundee is a non-profit initiative, so we can’t pay you. It’s all about the creative and professional opportunity.

Interested?
Please email us at dundeeservicejam@gmail.com Tell us something about yourself. We will then get right back to you.

Dundee Service Jam Lens Wielder

Some expert camera wielding at the 2011 Berlin Jam

Some expert camera wielding at the 2011 Berlin Jam

We need a talented creative film maker who can help us tell the story of our Jam on video.

We offer:
• A creative engaging and exciting 48 hour event to participate in and film.
• Food and refreshments to keep you going.
• A great project for your portfolio.
• Massive interest in your film through the whole Global Service Jam community via social media.
• You owning your film – not us

We need:
• You at our event from Friday evening till Sunday afternoon.
• An individual who can make a film, edit it, make sequences available for upload during the event, and has their own camera.
• A film that we can use for publicity purposes.

Service Jam Dundee is a non-profit initiative, so we can’t pay you. It’s all about the creative and professional opportunity.

Interested?
Please email us at dundeeservicejam@gmail.com Tell us something about yourself and send us a link to any recent online work. We will then get right back to you.

What’s in it for me?

Over the course of the weekend you will work with bright and enthusiastic individuals to come up with new service ideas and figure out ways to make them a reality.  By doing this you will experience the entire design process within the course of 48 hours, which should lead to innovative ideas that you may wish to develop into a reality after the Jam concludes.  Many previous attendees have reported that the ways of thinking and working learned during the Jam have totally changed the way in which they approach problems and communicate.

Prototyping at the Münchberg 2012 jam.

Prototyping at the Münchberg 2012 jam.

During the Jam:

  • You will learn more about a design-based approach to problems.
  • You will pick up a load of new ideas, skills and work practices, from idea generation to problem identification, mapping user experience and scenario scoping.
  • You will meet a lot of cool people at all levels of experience who you may wish to work with in the future.
  • Your work and ideas will be reviewed by your peers, and presented to the world, where they can be seen by potential customers or employers, or people who could make them real.
  • You will design something that may become a real business.
  • You might get rich and famous.
  • You will certainly have an amazing time.

Feedback from previous attendees:

“The Jam has changed our working habits: we are using the kind of open method to work in developing projects.” Mexico City, Mexico.
“Being able to see and hear the other Jams around the world gave a real sense of camaraderie and being part of a global endeavour.” Hamilton, NZ.

“AMAZING! We left the place re-energized, happy, full of new connections and friends and with a sense that we can change the world if we want.” Sao Paulo, Brazil

What you will need

You may find the following useful to bring with you to the Jam:

  • Laptop or tablet computer
  • Smartphone/camera/camcorder
  • Snacks and drinks
  • Marker pens
  • Post-its and note-pads

This list is not compulsory or exhaustive.  The only requirements are energy and enthusiasm.

Please wear comfortable clothing.  Although you may want to make a good impression when meeting potential collaborators for the first time the jam is intended as a fun event during which you will be working intensively and you will want to be as relaxed as possible.

A pile of materials at the Canberra 2012 jam. Photo by Danny Munnerley.

A pile of materials at the Canberra 2012 jam. Photo by Danny Munnerley.

A prototype build from odd materials at the 2012 Newcastle jam. Photo by Justing Souter.

A prototype build from odd materials at the 2012 Newcastle jam. Photo by justingsouter.